At Majestic Newfoundland Dogs, we understand that adopting a Newfoundland puppy is a major responsibility, and we are dedicated to making the experience positive for both our customers and the puppies. In the unlikely event that a return or refund is needed, our Return and Refund Policy offers clear, transparent guidelines to ensure a seamless process.

1. Return Policy

If for any reason you are unable to keep your adopted Newfoundland puppy, Majestic Newfoundland Dogs accepts returns within 14 days of the adoption date. The puppy must be returned in good health and condition, with all vaccinations up to date. Customers are responsible for any transportation costs related to returning the puppy to our facility.

2. Refund Policy

Majestic Newfoundland Dogs offers a refund for returned Newfoundland puppies within the 14-day return period. Refunds will be issued in the original form of payment used for the adoption fee, minus any non-refundable fees such as transportation or administrative costs. Refunds will be processed promptly once the puppy has safely returned to our care and its health and condition have been confirmed.

3. Health Guarantee

We stand behind the health of our Newfoundland puppies and provide a health guarantee for a specified period following adoption. If your puppy develops a covered health issue during the guarantee period, Majestic Newfoundland Dogs will cover the cost of necessary veterinary care or offer a replacement puppy, subject to the conditions outlined in our Health Guarantee Policy.

4. Exchanges

In the event that a customer wishes to exchange their adopted Newfoundland puppy for another available puppy, we may accommodate such requests based on availability and compatibility. We encourage customers to discuss their concerns and preferences with our team to explore the best possible exchange options. Exchanges may also be subject to an evaluation of the returned puppy’s condition.

5. Transportation Costs

Please note that customers are responsible for all transportation-related costs in cases of returns or exchanges, including the safe and comfortable return of the puppy to our facility.

6. Customer Responsibilities

To be eligible for a return, refund, or exchange, the puppy must be well cared for and have received all necessary medical check-ups and vaccinations. Neglect or mistreatment of the puppy will void eligibility for any return, refund, or exchange.

7. Data Protection

In the course of processing returns, refunds, or exchanges, any personal information you provide will be protected under our Privacy Policy. We will not share your information with third parties except as necessary to facilitate the return, refund, or exchange process.

8. Right to Refuse Returns

Majestic Newfoundland Dogs reserves the right to refuse a return, refund, or exchange if the puppy is returned in poor health, with signs of neglect, or if the return falls outside the 14-day return window. We are committed to the well-being of our puppies, and any decision to refuse a return is made in the puppy’s best interest.

9. Changes to Policy

Majestic Newfoundland Dogs reserves the right to modify or update this Return and Refund Policy at any time without prior notice. We recommend checking this policy periodically to stay informed about your rights and responsibilities regarding returns, refunds, and exchanges.

10. Contact Us

If you have any questions or concerns about our Return and Refund Policy, please contact Majestic Newfoundland Dogs for assistance. We are committed to making your adoption experience as smooth and satisfactory as possible, and we are here to help you find the perfect Newfoundland puppy for your family.

Thank you for choosing Majestic Newfoundland Dogs for your adoption journey. We look forward to helping you welcome a wonderful, furry companion into your home.